Key Features to Look for in an In-App Chat SDK/API
Real-time Messaging: The SDK should support instant text, multimedia, and group messaging.
End-to-End Encryption: Security is paramount, ensuring data privacy for users.
Scalability: The solution should be able to handle an increasing number of users without performance degradation.
Cross-Platform Compatibility: Support for web, mobile (iOS, Android), and desktop applications.
Customization & White-labeling: Allows branding and personalization as per business needs.
Push Notifications: Ensures users stay updated with incoming messages.
Integration with Other Services: Ability to connect with CRM, AI chatbots, and analytics platforms.https://www.contus.com/blog/be....st-in-app-chat-api-s
