I recently had the opportunity to go to the KLM Airlines Columbus Office with my friends, and our experience was excellent. From the first step we took in, we were treated by the staff in a very warm and comfortable manner. The office itself was big, up-to-date, and tidy, which helped create a relaxed and professional atmosphere. The agents were not just friendly but also extremely well-informed, helping us book, choose seats, and give us important advice regarding the best flight. One of the standouts was the way the team quickly sorted out a small problem with our reservation, demonstrating great problem-solving abilities and making sure we weren't stressed about it. We were also provided with some helpful advice regarding airport procedures and KLM's facilities, which made us feel more ready for our journey. All in all, customer service was at a higher level than we could have hoped, and we exited the office confident and eager to take our next flight. I would highly suggest the KLM Airlines Columbus office to anyone needing help with travel!