Travel plans can change unexpectedly, and understanding an airline's cancellation policy is crucial for managing these changes smoothly. United Airlines, one of the largest airlines in the world, offers a comprehensive cancellation policy designed to accommodate various passenger needs. In this post, we will break down United Airlines cancellation policy, making it easy for you to understand how to cancel your flight, what fees you might incur, and how refunds are processed.
Overview of United Airlines Cancellation Policy
United Airlines has a flexible cancellation policy that varies depending on the type of ticket purchased. It's important to know the differences between refundable and non-refundable tickets, as well as the options available for MileagePlus award tickets.
Refundable Tickets
Refundable tickets offer the most flexibility. You can cancel your flight at any time before departure and receive a full refund. There are no cancellation fees for refundable tickets, making them ideal for travelers who may need to change their plans last minute.
Non-Refundable Tickets
Non-refundable tickets are less flexible but generally cheaper than refundable ones. If you cancel a non-refundable ticket, you won't get a refund in cash but instead receive a travel credit, which can be used for future travel with United Airlines. There may also be cancellation fees associated with non-refundable tickets, depending on the fare class and the timing of the cancellation.
MileagePlus Award Tickets
MileagePlus award tickets, which are booked using United Airlines' frequent flyer miles, have their own set of rules. These tickets can often be canceled for a fee, which varies depending on your MileagePlus status and how close to the departure date you cancel.
How to Cancel a United Airlines Flight
Canceling a United Airlines flight can be done through several methods:
Online: The easiest way to cancel your flight is through the United Airlines website or mobile app. Simply log in to your account, navigate to your bookings, and select the flight you wish to cancel.
Phone: You can also cancel your flight by calling United Airlines' customer service. This option may involve longer wait times, especially during peak travel seasons.
At the Airport: If you are already at the airport, you can visit a United Airlines ticket counter or kiosk to cancel your flight.
Cancellation Fees and Refunds
Cancellation Fees
The cancellation fees for United Airlines flights depend on several factors, including the type of ticket, the destination, and the timing of the cancellation. Here’s a general breakdown:
Domestic Flights: Typically, the cancellation fee for non-refundable tickets on domestic flights is $200.
International Flights: The fees for international flights can vary widely, often ranging from $200 to $400 or more.
MileagePlus Award Tickets: The fee for canceling award tickets ranges from $75 to $125, depending on your MileagePlus status.
Refund Process
If you are eligible for a refund, United Airlines will process it back to the original form of payment. Refunds for credit card payments can take up to seven business days, while refunds to other forms of payment may take up to 20 business days. If you receive a travel credit instead of a refund, this credit will be available in your United account for future bookings.
Exceptions to the Cancellation Policy
There are several exceptions to United Airlines' standard cancellation policy that can benefit travelers:
24-Hour Flexible Booking Policy: United Airlines allows you to cancel your flight within 24 hours of booking without any cancellation fees, provided the booking was made at least a week before departure.
Schedule Changes: If United Airlines makes a significant schedule change to your flight, you are entitled to a full refund or a rebooking without any fees.
Medical Emergencies: In the case of a medical emergency, you may be able to cancel your flight without fees, but documentation may be required.
Military Orders: If you need to cancel your flight due to military orders, United Airlines will typically waive the cancellation fees.
Conclusion
Understanding United Airlines' cancellation policy is essential for managing your travel plans effectively. Whether you have a refundable or non-refundable ticket, knowing your options can save you time, money, and stress. Always review the specific terms and conditions of your fare to ensure you are aware of any potential fees and the process for obtaining a refund or travel credit. With this knowledge, you can navigate cancellations with confidence and ease.
