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What advantages could chatbots provide for the aviation sector? | #whatsapp business api features

What advantages could chatbots provide for the aviation sector?

What advantages could chatbots provide for the aviation sector?

Chatbots simplify the booking process by guiding users through the reservation steps, checking for available flights, and assisting with seat selection. This streamlined approach not only enhances the user experience but also reduces the workload on customer service representatives.